Your add-in isn't compatible with this version of Word

Dear Customer Service,

My MS word office has jus been updated to a newer version and then at same time my Endnote reference manager add-in disappear from the newly installed MS office update. Whenever I opened the MS word, it does shows me the followning message. 

Word was unable to load an add-in.

Your add-in isn’t compatible with this version of Word.

Please contact the add-in provider for an update.

(EndNote CWYW Word 2016.bundle)

It’s in view of this that I wrote this message to request for your urgent intervention. I am currenly writing my thesis and it went off. I really need help. My e-mail: babasraki@yahoo.co.uk

Thank you in anticipation for your quick response.

Best regards 

Umar.