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Posts: 1
Registered: ‎07-03-2017
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endnote libary vanished



I'm having a problem with endnote x8 on mac. When I restarted my mac book pro some minutes ago and opened endnote, suddenly my library was empty. I only saved it some weeks ago and it would mean a lot of work to update everything I did since then...

in the file I can see that the rdb folder was last changed today at 4 pm when everything was still there.

does someone have an idea how that could happen and how I could get my library back? that would be great! if you need more information, I can look for it...



Posts: 858
Registered: ‎06-04-2008
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Re: endnote libary vanished

I would suggest contacting Technical Support.


Technical support

For help using EndNote

Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)

+1-800-336-4474, press 4


or via the web



If you had been using Time Machine on your MAC you might be able to restore the library with that utility.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.
Posts: 8,716
Registered: ‎04-10-2008
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Re: endnote libary vanished

I agree, because someone is going to have to talk you thru searching for it!  -- did you search for an older .DATA folder?


(long time Endnote user)