Hello
I am trying to use the endnote 7 shared library sync function and I get the following message. I reviewed previous messages in how to and noted that this problem arose when there were challenges with version control but I am using the most up-to-date version of endnote. Any other suggestions?
I am getting quite a few error messages saying “this reference is already expunged”. Is that related to the sync problem?
Thank you
Sync Details
Sync was last run: Friday, December 29, 2017 at 12:18:14 PM -0500
Sync Status: There are changes that need to be sent.
Error Code: Server.invalidInput
Error Message: Server.invalidInput - This reference is already expunged
Local Sync Library
Library Name: [deleted for this message only]
References: 4443
Groups: 54
Group Sets: 7
Attachments: 2193
Username: [deleted for this message only]
Online Sync Library
Serial Number: Not applicable
References: 4369
Groups: 54
Group Sets: 7
Attachments: 2099 (2.98 GB)
Sync Limits
Number of References: 1000000 (995631 can still be added)
Number of Groups: 5000 (4946 can still be added)
Number of Group Sets: 5000 (4993 can still be added)
Attachment Storage: Unlimited