how to share files

Hello,

I am trying to share my references with other endnote users. But somehow they cant open the files I attached to my references. Is it even possible to share files with other endnote users? 

You can share a library in a few different ways.

Please see the following articles which go over the different options:

https://support.clarivate.com/Endnote/s/article/EndNote-Moving-backing-up-or-transferring-libraries-to-another-computer?language=en_US

https://support.clarivate.com/Endnote/s/article/EndNote-Library-sharing-and-editing?language=en_US

If you have additional questions:

Please contact Technical Support directly

1-800-336-4474 option 4 then 1

or

https://endnote.com/contact/