04-17-2018 11:26 AM
The issue is related to working with an expired demo.
The EndNote desktop trial will work as a fully functional program during the trial period. You will have 30 days after you first use the program to evaluate EndNote and all of its features. After those 30 days are up, the program will revert to a feature-restricted EndNote Viewer.
After the program reverts to an EndNote Viewer, you will still be able to open EndNote libraries, search, sort, and print references. However, with the EndNote Viewer you cannot:
If you have purchased EndNote you can activate the product using the steps from our website:
If you have trouble with the activation then:
Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or