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New User
Posts: 1
Registered: ‎09-20-2019

reference list deleted when trying to change styles

I have a Reference list / bibliography that is currently in one style (APA 6th) in a word document, but that I'd like to change to another style (sage harvard). However whenever I go to do this in the endnote ribbon in word, it deletes the reference list / bibliography. I'm unclear as to why this is happening and can't seem to figure it out.


Any suggestions or ideas would be mighty helpful Smiley Happy Thanks so much!!

Posts: 730
Registered: ‎06-04-2008

Re: reference list deleted when trying to change styles

Hello Brendan,


If you change the style back to APA 6th does the bibliography come back?


If it does then the issue appears to be with the other style it may not have a Bibliography template set.


You might try downloading another copy of that style from our website.


If the issue happens with any style or if the bibliography does not come back when you go back to APA 6th the issue might be with the document.


I would suggest contacting Technical Support for help.


1-800-336-4474 option 4 then 1



Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
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