@jasonr wrote:
Can you please tell us the exact version and platform of EndNote and Word you are using? The problem you describe was an issue at one point but should have been fixed for several years/versions now.
According to this EndNote article, this issue is supposed to have been fixed since EndNote X1 – but it’s still present in EndNote X9 on macOS Mojave (10.14.6) for me.
Choosing “Convert to plain text” consistently creates a new document with absolutely no formatting, styles or anything. It basically copies the text from the document and inserts it as plain, unformatted text into a new document based on the default template.