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New User
Posts: 2
Registered: ‎01-26-2021
6 Kudos

EN 20 is a disaster

The lack of the tool bar has completely disrupted workflow. It is inefficient to have to go for a 3 step pull down instruction to insert a citation instead of clicking an icon.... 

In the same manner everything that was easy to find is now hidden.... how do you switch from online search only to other options... I like online and local. The little icons to do this are gone.


I am going back to X9. I hope that EN20 is taken care of otherwise it's a deal breaker...


I have been using EN for.... 20 years or more. Never had this frustration and time wasting I ca ill afford!

New User
Posts: 3
Registered: ‎03-09-2021
0 Kudos

Re: EN 20 is a disaster

I also have been using endnote (and reference manager) forever. This is the first time that an upgrade feels like a huge step backwards. The interface is now devoid of useful items. I am likely to throwaway 20 and revert back to X9. The 20 development team should be fired.