01-26-2021 10:54 AM
The lack of the tool bar has completely disrupted workflow. It is inefficient to have to go for a 3 step pull down instruction to insert a citation instead of clicking an icon....
In the same manner everything that was easy to find is now hidden.... how do you switch from online search only to other options... I like online and local. The little icons to do this are gone.
I am going back to X9. I hope that EN20 is taken care of otherwise it's a deal breaker...
I have been using EN for.... 20 years or more. Never had this frustration and time wasting I ca ill afford!
03-09-2021 09:02 PM
I also have been using endnote (and reference manager) forever. This is the first time that an upgrade feels like a huge step backwards. The interface is now devoid of useful items. I am likely to throwaway 20 and revert back to X9. The 20 development team should be fired.
I agree - removing the tool-bar tells me that your developers have never used EndNote. Why would you take simple things from 1-click, to hiding them in menus and making them 3-clicks.
My research group has been moving towards Zotero, I have been fighting that, but maybe its time to give up the fight
Agreed. Big problems with EN20.
I've been using EndNote since 1997 and I just spent one hour Live Chatting with Tech Support to troubleshoot my install. EN20 instantly crashes Word (Mac) if I Format Bibliography. According to Tech Support, this is because EN20 is incompatible with recent versions of MS Word (wait, what?).
The recommended fix is to ununstall Word and retro-install an old version (e.g., 16.43). I did this (there goes my morning ....) and it does get EN20 working Yay! But, now my Word is old, vulnerable and in 'compatability mode'.
Also, if anyone else does this, be sure to disable the AutoUpdate feature of Office, or else you'll have to do the uninstall/re-install thing all over again next time you re-start. Sigh....
I am limping along hoping that EndNote is up-graded. This is so silly.
I have not faced the Word reference insertion issue yet-- please Lord, may it not be as bad as everyone is saying-- but as soon as I opened up the new EndNote 20 I hated the look. It is ugly, the color layout is hard on my eyes, I can see fewer references at a glance because of the increased spacing between lines.... I don't like that the reference only opens up in a side window, especially because that doesn't allow me to see as easily if an abstract transferred in with formatting problems that I need to correct in order for it to display compactly in an annotation. Time will show what else is an issue.
I asked tech support what the advantages were of this new version, and they could not give me a real answer, except that X9 support would end. Now why did I buy this upgrade? First time I've ever regretted it, and I've been using it since the earliest versions. I would not recommend it right now.