06-25-2021 02:48 PM - edited 06-27-2021 12:42 AM
EndNote 20 is a serious DISASTER! It is a downgrade from X9.
The latest update 20.1 (as of June 25 2021) attempts to recover some of the functionality lost from version X9; however, EndNote 20 (after update 20.1) is still a downgrade compared to X9. Specifically:
+ The PDF Preview Pane is back (from version X9); this is progress, however the default pane is the "Summary" pane. ACTION 1 for Clarivate: please provide option to set the default pane to "PDF Preview", say under Preferences.
- The "Search Showing" option is still not back (from version X9). ACTION 2 for Clarivate: please bring back ALL of the the search options from X9.
ACTION for Clarivate: complete both above actions ASAP (within days, not weeks or months), or you will lose a LOT of customers who are going back to X9 or leaving EndNote altogether for another product! I strongly recommend that you READ the feedback on this forum, and LISTEN to your customers!