EndNote X2 - First Impressions and suggestions

Perhaps Thomson might consider a better beta testing model than is currently being used. Useability tests outside of the community of power users is plainly an inadequate model of testing new features. Among other things, it undermines the confidence of the community of users in the product. There are many products catching up to Endnote that are in some ways more powerful, like Zotero, and free or at least more affordable. I think buyers of this product deserve more careful consideration of new features to avoid debacles like this silly feature addition–an addition that could only have been cooked up in a lab utterly free of actual users.