Dear Clarivate
I’ve been writing about the program’s problems since Dec 23rd, 2020.
You’ve been in a hurry to release EndNote 20. What did I pay for? EndNote 20 or -20? this version really is scandal for Clarivate. If it continues like this and these problems are not fixed, I am afraid I will have to ask for a refund.
one of dozens of problems;
When I add a new record or edit a record, I was shocked to see the author names in the output style preview like this. I can’t fix it in any way. However, what I imported from EndNoteX9 is fine.
and another problem in author names are some characters such as ž, č, apostrophe (’) etc.
When I write “Gričar, Jožica” to author name, it is look like “J. i. Gričar” in preview, because of letter ž.
Whereas it should have looked like this: Gričar, J.
And also
When I click the save button for recording data, it doesn’t update in preview. I clicked another record and come back previous record then it is change in preview.
Note: My Os is MacOS Catalina 10.15.7