EndNote Product Suggestions

[planalp]

Totally agree with @Leanne - that is the wrong approach to remove features when the substantial underlying database code is becoming more efficient (perhaps because it is open source) and the also the Hardware that we buy gets constantly better.

RP

Endnote since 1998. 

[planalp]

Its a money-sucking corporation...

[planalp]

@juanmanuelhm we should all switch to something open-source. I heard elsewhere that if your upgrade was a mistake, you can get a downgrade back to X19. Maybe even a refund if you already have X19 and not dependent on their cloud data service.

RPP 

Endnote since 1998

[NieChe]

This is ridiculous and awful! Do you even know how people use your product and to which tools they rely to?!? Who decided to make all these changes? 

Just ask the REAL people who REALLY use EndNote for work, IF they wish any change of their work routine before you just mess everything up!

[citationater]

The absence of a pdf (full text) preview is KILLING ME. Many of my direct-import citations are missing an abstract, so all I know about an article is the author, title, and source. WHat good is THAT!?!?!? I might as well use folders in my documents to store and categorize citations, at least Finder (macOS) has previews.

[dkpk]

This is a basic feature of almost any reference manager. I cannot believe they have removed it from Endnote 20. I had to revert to X9.

Generally, I did not find any new features in 20, but instead a huge loss in functionality.

[gilliann]

Hello, everyone! 

In the months since EndNote 20 was released, we've been listening very closely to the feedback given here, to our support staff, and on social media. While the majority of responses to our new design have been positive, we knew going in that the large changes we were making would not all be 100% perfect right out of the gate. I want to thank you each of you for taking the time to report your frustrations -- we are listening and discussing how best to address them. 

Probably the most common request is to restore the ability to preview the PDF in the record window. I'm happy to say that we have discussed this and agree that it's functionality we need to restore. We're still in the early stages of designing how that would work, and then we still need to build and test it, so it's going to be some time before it'll hit your EndNote 20 desktops -- but I wanted to give you the early news so you would know we're listening and adjusting. I will be sure to post here when we have more news. 

We will likely be addressing other feedback too, so please do keep it coming. And there will be some cool new features as well, so stay tuned!

[Leanne]

It isn't the only thing missing Gill!  But maybe I can retire before I need to move from X9!  

[philippebruno]

With X9, the underlying database engine was upgraded to something more robust and faster, but I agree with you, improvements to the code are much needed. I suspect the code base is something like 20 years old.

In my opinion, EndNote 20 was a way to clean the code base, but they either did not have time to implement all the functions because of upper management pushing for an early release date OR they really took the easy way out approach to improving the speed and fluidity by removing features. Let's hope it is the former rather than the later and that those missing features will be quickly reintroduced.

[planalp]

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@embalinap wrote:

Ditto. The lack of this feature has rendered EndNote 20 useless for me. I tried it and immediately found it unusable for how I work. Viewing PDFs easily is one of the main reasons I use EndNote (X9) in the first place.

An EndNote support person emailed me in response to a forum post here:

EndNote 20 do not have a preview window to view PDF on the right side of the library window. You can open it in a separate EndNote PDF preview window, or you can also use third party PDF viewer like Adobe. We have already raised an Enhancement request to our Development team include the PDF preview option on the right side of the library window. We don’t have an estimated time frame on when this be included.

The lack of the PDF viewer in the viewing pane is enormously frustrating and within 30 minutes I uninstalled it and reverted to EndNote X9. Despite being an early adopter and enthusiastic ambassador of EndNote, I am now seeking out competitors' products.

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You can go to researchgate for some comparisons of reference managers.