Dear Steve H,
thanks for your well-meaning comments.
Noted your development philosophy – if I may paraphrase, EN development has created a new code base which is faster, and reduced the feature set. This will make the software easier to use for some.
There are also “power users,” you know.
I would be pleased if you brought back the features of x19 in an X20.1.xx. If you plan to bring them back in X21 thereby charging me another USD 100, I will not like that.
As long as I am using the cloud/endnoteweb database features of EN, I will be buying the upgrades as needed to maintain that cloud storage license. It seems, I hear, that the alternative cloud storage methods do not work. That is, the software fails when the EN database is put on cloud services (Dropbox, etc). Hmmm…
And I take note of your statement that X19 will receive support for presumably 2-4 years further.
good luck getting some patches out on X20, I am waiting.
Regards, Roy P