Hey guys!
Just spent over an hour working on the same problem and finally came to find out how to solve it!
Btw. I’m using word 2011 mac version.
*Right click on the bullets
*Choose Bullets and Numbering
*Go into Customise
*Link level to style:
* Choose (no style)
*Click OK
*Update bibliography
*Take a breath and continue the work :)
Hope it works, it did for me!