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New User
Posts: 2
Registered: ‎08-09-2019
0

Customized Endnote Style Missing!

Hi there,

 

I've been using Endnote to write up my PhD thesis.  I recently returned from a break of six months from writing and using Endnote.  I went to insert a citation tonight using Endote and received the message that the selected style was not available (or words to that effect).  I then went to Output Styles in Endnote, but could not find it there.  I spent many hours creating this style and I am hoping I can somehow recover it! Is this possible? Thanks in advance.

 

Emily 

Administrator
Posts: 665
Registered: ‎06-04-2008
0

Re: Customized Endnote Style Missing!

Please contact Technical Support directly


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

 

We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.
Mentor
Posts: 8,144
Registered: ‎04-10-2008
0

Re: Customized Endnote Style Missing!

By "looking in output styles" did you mean from endnote, or by looking at a folder?  Modified styles would not live in the Endnote styles folder in the program folder, but in your "Documents/endnote/styles" location.  Did you by any chance delete or move that folder, change machines, or change the location of the folder to pull from, in the endnote program's preferences?  Have you done a thourough search of your computer for *.ens files?  

(long time Endnote user)
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New User
Posts: 2
Registered: ‎08-09-2019
0

Re: Customized Endnote Style Missing!

Hi Leanne,

 

That worked! Thank you very much Smiley Happy

 

Emily