Update: Found the solution in another thread ! THANK you @sim
sim
New User
Posts: 2
Registered: 11-21-2018
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Re: Download style not showing up in Word
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11-21-2018 11:29 AM
Hi together, after I lost hours of my life on exactly the same problem I think I found the solution.
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Click on your EndNote Word Ribbon
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Click in the EndNote Word Ribbon on “Preferences”
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Then on the tab “Application”
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And then change the checkbox from “EndNote online” to “EndNote”
I probably went through the settings when I tried to understand EndNote and thought I want to activate sync. But this way it was not syncing via the Desktop client but directly online and therefore also not displaying local stored files.