10-04-2016 02:06 PM
Since the updated login to EndNote Web, I have received errors when trying to directly import references from my University library to EndnoteWeb. I have tried different browsers (Chrime & Safari), both had the same issue. Prior to the update, I had no problems with direct export. Here is the message I receive.
Number of records imported: 0 A direct export error has occurred (EServices.DataRetrievalError).
Any ideas how I can fix this issue?
01-06-2017 11:56 AM
I was able to use a work around for this by using the browser Firefox and following the below steps:
Hope this helps while they fix the direct export option.