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New User
Posts: 1
Registered: ‎06-22-2021
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EndNote 20 not making connection to online libraries

Hi, 

 

With the upgrade from EndNote X9 to EndNote 20 I lost the ability to make connections to online databases. If I enter a search term, nothing happens. After half a minute an error message pops up: "Gave up waiting for host to respond." This applies to any online database I choose.