04-21-2008 04:47 PM
05-21-2008 02:12 PM
This is usually the hallmark of an outdated import filter. If you are using a version of EndNote that is X or earlier, you may want to download and install a new filter from here:
If you are using EndNote X1, however, you should have a fairly recent filter already installed. If it doesn't appear to be working, or if you've updated the filter already and are still having trouble, EndNote may be looking in the wrong place for its filters. Let's check:
- In EndNote, click Edit>Preferences (On a Mac, that'd be EndNote>Preferences)
- Click Folder Locations
- Click on the EndNote Defaults button and "Yes" if prompted. Then click OK (or Save and then close on the Mac).
Try the import again. Does that help?