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New User
Posts: 3
Registered: ‎12-21-2018
0

Inability to add bibliography and numbered citations- X9, Mac OS and MS word 2016; ver 16.17

Hello,

 

I am struggling to get the required output style (numbered supercript, NEJM) in my work despite ensuring that output style is correct and instant formatting is on).

I am persistently getting references as non-numbered, seen as {Marcus, 2010 #15} and bibliography at the bottom of word document is not showing up.

 

Few things i read and tried:

The instant formatting is on

Updated my cite while you write,

updating and going back to previous verion of MS word,

Uninstalling both endnote and MS office, restarting and reinstalling

 


Will really appreciate some help. Thanks

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Administrator
Posts: 575
Registered: ‎06-04-2008
0

Re: Inability to add bibliography and numbered citations- X9, Mac OS and MS word 2016; ver 16.17

Please contact Technical Support directly


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

 

We are here to help whenever you run into issues.

Best Regards,
Tony M.
RS
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
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