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New User
Posts: 1
Registered: 3 weeks ago
0

Trouble Importing Output Style

I am attempting to import an Output Style into EndNote X9.  I am able navigate to the EndNote web site and locate the style.  When I click on the style I'm looking for, and click on the Download button and I instruct it to open the file with EndNote, EndNote opens the "Choose an Import Filter" window, which doesn't seem like it is the correct window.  If instead, I locate the downloaded file on my computer, right-click and choose, "Open with EndNote", the same window opens.  Any idea what is going wrong?  I am using Windows 10.  The style is for the Journal of the National Cancer Instute (JNCI)

 

Thanks for any help you can provide.

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Administrator
Posts: 766
Registered: ‎06-04-2008
0

Re: Trouble Importing Output Style

Please contact Technical Support directly


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

 

We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.
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Mentor
Posts: 8,449
Registered: ‎04-10-2008
0

Re: Trouble Importing Output Style

what if you just open it?  does the filename end in .ens?  

(long time Endnote user)