Weird outputstyle

Hi

I just opened my document and wanted to set missing references, but all the references I like to set in the document turn out to look like that with these weird brackets and #, even though I have the same outoutstyle as before APA 6th.

{Krätke, 1995 #185}

What happened here?

Could someone help me, please?!

Thanks a lot!!

The instant formatting setting may have gotten turned off in the document.

Please see the following article on our website:

https://support.clarivate.com/Endnote/s/article/EndNote-Instant-Formatting-settings-in-Word?language=en_US

If the above does not resolve the issue then please contact Technical Support directly

1-800-336-4474 option 4 then 1

or

https://endnote.com/contact/