I want to edit my PubMed import filter. I go in to Filter Manager (or just open the .enf file from my local drive), make the edits, then go to close out of it and save. That’s the point where EN crashes. “EndNote has experienced an unexpected error and needs to close.” I hit OK and the changes were not saved. If I try to save the file without closing out of it, I get the endless “PubMed (NLM) Copy Copy Copy” loop.
I have been able to save a copy of that .enf file on another machine, but when I sent it to myself, it wouldn’t save. I am even able to save edits to other filters. I pulled a new .enf file from the website and amended that (still crashed). My last effort was to create a whole new filter from scratch and save that. That also crashed the program.
Sounds to me like you need to check the preferences for the folder to ensure it isn’t in a non-writable folder. That is usually what the copy copy loop is caused by. Don’t have it point to the Program folders Endnote folder, put it in MyDocuments or some other user accessible drive.
The copy copy loop was when I had the folder on my C drive. Moved it to My Docs, and no copy copy loop, but the program is still crashing when I try to save that filter.