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New User
Posts: 1
Registered: ‎08-26-2018
0

XML Export Problem

Hi --- I need to export an XML file for use with NVivo.

 

I've read that EndNote uses a proprietary XML format when an XML export is selected --- from what I can see it makes no difference what output style is selected, you get the same XML file. That XML file should contain Keywords (amongst a variety of other EndNote record fiels)

 

PROBLEM: when I export XML from my main (4000+ records) research database the Keywords data is completely absent

 

even though

 

MYSTERY: if I copy some of the records into a new library and then run the Export XML then the Keywords data IS present

 

Can anyone advise me how to repair whatever is causing this problem please - hopeful someone can help.

 

Thank you, John

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Administrator
Posts: 503
Registered: ‎06-04-2008
0

Re: XML Export Problem

John,

 

I would check if the issue could be version or platform specific.

 

If you are performing the steps on a MAC then try the same steps on Windows.

 

If you are using EndNote X9 then you could install a demo of a previous version from our website:

 

https://support.clarivate.com/Endnote/s/article/ka1390000008bfCAAQ/EndNote-Installer-download

 

 

I might also suggest contacting Technical Support they can help in doing these tests with a copy of your library.

 

Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or
https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics


Phone: +1 800 336 4474
clarivate.com
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