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Posts: 1
Registered: ‎08-26-2018

XML Export Problem

Hi --- I need to export an XML file for use with NVivo.


I've read that EndNote uses a proprietary XML format when an XML export is selected --- from what I can see it makes no difference what output style is selected, you get the same XML file. That XML file should contain Keywords (amongst a variety of other EndNote record fiels)


PROBLEM: when I export XML from my main (4000+ records) research database the Keywords data is completely absent


even though


MYSTERY: if I copy some of the records into a new library and then run the Export XML then the Keywords data IS present


Can anyone advise me how to repair whatever is causing this problem please - hopeful someone can help.


Thank you, John

Posts: 756
Registered: ‎06-04-2008

Re: XML Export Problem



I would check if the issue could be version or platform specific.


If you are performing the steps on a MAC then try the same steps on Windows.


If you are using EndNote X9 then you could install a demo of a previous version from our website:



I might also suggest contacting Technical Support they can help in doing these tests with a copy of your library.


Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.