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New User
Posts: 3
Registered: ‎05-10-2018
0

output style disappeared

I used to have the PLoS output style in my online endnote basic collection, so I can use it for the word plug-in. Now it disappeared. Pls help.

 

Regards,

Hong

 

Mentor
Posts: 7,795
Registered: ‎04-10-2008
0

Re: output style disappeared

Did you have the online version linked with an institution?  You might need to reauthenticate with that Institution (logging in thru their portal or from campus) to reacquire the access to their collection?

 

(long time Endnote user)
New User
Posts: 3
Registered: ‎05-10-2018
0

Re: output style disappeared

I have moved to a different institution. Not sure about the institution status. I didn't find any info about the institution in my account setting.

Mentor
Posts: 7,795
Registered: ‎04-10-2008
0

Re: output style disappeared

I guess you need to call tech support or talk to your new institution.  I am not sure how all that works.  

(long time Endnote user)