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New User
Posts: 1
Registered: ‎03-27-2020
0

server execution failed

Hi

When i'm using a trial version of endonte with the last version of microsoft word.

When i'm working on word and I click on insert citation or updte citation the system stop to work and, after few seconds appears in word the wording "server execution failed". After variable time it starts to work normally..

What does it mean?suggestions?

thankyou

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Administrator
Posts: 735
Registered: ‎06-04-2008
0

Re: server execution failed

Please contact Technical Support directly


1-800-336-4474 option 4 then 1

or
https://endnote.com/contact/

 

We are here to help whenever you run into issues.

 

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.