This fix is not working for me. I’ve tried several times. I even fully uninstalled word (2016 for Mac via Office365). For background, I didn’t install an X8 demo, I installed CWYW from a .dmg to try to fix something else. I uninstalled that (moved to recycle bin) and then tried the uninstall via Customizer. I went into library and removed every reference to CWYW, EndNote, Thomson, and Word still tries to load X8. This is causing a major disruption in my workflow. 