Showing results for 
Search instead for 
Do you mean 
New User
Posts: 1
Registered: ‎01-08-2015

Reference Manager 12 issue

Hello all


We have a user within the company I work for that appears to be having problems with one document when opening it in RefMan12.  Everyone else can open it fine, but when this particular user opens it she gets lots of spurious text etc added to the document.  Please see the attached screenshot.


Any ideas?


Many thanks




Posts: 688
Registered: ‎06-26-2008

Re: Reference Manager 12 issue

Hello Norman,


The user has the option to display Field Codes enabled in Word. Please see this article:

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474