My solution was to switch to EndNote. When I first looked at bibliographic software around 13 years ago, RefMan was the better product for my purposes. It seems to me that, now that Thomson Reuters owns both products, more development has been put into EndNote, and it is now the dominant software. The organisation I work for now has a license for EndNote and help desk support for EndNote so I made the switch. Converting my RefMan database to EndNote was pretty smooth and I’m happy with the decision. RefMan continued crashing on a regular basis until I stopped using it. That won’t help you much, Maurice, but that was my solution.