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Posts: 1
Registered: ‎09-07-2015

pubmed search function not working

I work with Ref MAn 12 and am suddenly unable to get results from internet searches of PubMed - I just get the message "no documents retrieved for the specified search" even when i know it should have found some. I've not changed anything at all regarding my antivirus or internet settings so am at a loss...


Any suggestions gratefully received!


Posts: 688
Registered: ‎06-26-2008

Re: pubmed search function not working

There was a PubMed outage that may have contributed to this issue. In order to check for a PubMed outage, please see the instructions in this article:


If PubMed is up and you have continued to have issues, this may be due to Proxy settings. Please see this article for more information:

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474