Ok, after talking to RM Technical Support, they were oblivious to the problem. However, the support tech stayed on the line long enough to figure it out. Long story short, it was a conflict with Adobe software, specifically Macromedia (bought by Adobe) Contribute 3.11 & Flash Paper. These programs were installed as part of a suite when I obtained Macromedia DreamWeaver (website design software). Once I uninstalled these programs (that I’ve never used anyway), everything works!!! Wohoooo…this was important because I’ve been using this software since I obtained a Freeware DOS version in the late 1980’s at the University of Guelph. Back in business! How we discovered the problem was a last resort…we created a new admin user account in Windows XP.
insculpta