06-04-2010 10:14 AM
I can't use the ResearcherID badge on my organization's web pages if I can't rely upon it rendering consistently for most users with typical browser configurations. Java is common for technology workers, but not so common for those who are not. It is just not practical for me to have to advise site users to install the Java Runtime Environment in order to be able to see what looks to them like a small image with a link and rollover text. In fact, that is just nuts.
Can someone tell me why this is so? Is there a good reason for ResearcherID NOT to have this requirement? Does anyone else have any experience with this problem?
06-14-2010 12:59 PM
For the time being this seems to be resolved. No need for a support ticket. Thanks.
I still don't understand why the badge disappeared, or why it came back, but it seems to be working fine now. ?????
06-16-2010 06:00 AM
The components which generate the badge are fetched from a web server which is different from that of the web page onto which the badge has been placed (your webpage).
There may have been a temporary issue with internet connectivity at that time, specifically between the location of your PC/workstation and the server hosting the badge components, so that your page would still have loaded but not the badge.
Customer Technical Support Executive
Healthcare & Science
10-06-2010 05:34 AM - last edited on 10-19-2010 03:09 PM by Ryan
10-28-2010 02:28 PM