Mac High Sierra - X8 - shared library - cannot retrieve references


My EndNote crashes when I attempt to retrieve the references from a shared library (I am not the owner).

It successfully retrivied 1/4 of the library. Now, when I open the shared library, EN shows what it successfully retrived, but it cannot restart the process. It is blocked to the same reference and it crashes again.

Maybe I have to delete the 1/4 of the library to start from scratch, but how can I do it? Is the shared library saved locally?

Many thanks for the help.

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