I had a sync conflict. Browsed this forum and as per guidance of one post removed all files with the same name (found 2 files) relating to this reference. Even the pdf file that was attached from desktop has also been moved to another location. EndNote closed and re-started. Problem remains that attached file is still there with that reference. Want to remove that file but can not do it. Even I am unable to move the reference to trash. Kindly help.
Using EndNote 21 on Windows 10 Pro
Using EndNote 21.0.1 on Windows 10
In struggling to resolve the issue, I decided to clear my “trash”. Worked like magic.
My understanding of the issue: -
- In the list of “All References” as well as reference list of groups, deleted reference remains visible.
- The attached .pdf file also remains attached even if the reference is deleted.
Seems to be a bug? Because even if reference exists, it should allow the attached file to be removed if required.
Technical team may like to see this issue.