Configure Bibliography showing blank options in Endnote x9 Mac user

I am unable to change anything in my bibliogrpahy as when I select configure bibliography the following window pops up.  Does anyone know why this may be the case? 

Photos atatched 

I would suggest a restart of the machine then Open EndNote first and then open a blank Word document to see if the issue persists.

You may need to try the steps to reset the Word preferences.

If the above does not help or if you have trouble with the steps then please contact Technical Support directly:

1-800-336-4474 option 4 then 1


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