Endnote 20 has a number of drawbacks. Cascade view, records only open by clicking on their lines, no longer with the ENTER key as before. Edit view is only in the form of a small panel next to it. The cascade-side view doesn’t lock. Synchronisation confuses the use of databases. Preview frames cannot be moved down the side like older versions. Endnote 20 urgently needs a new, improved version!