EndNote - error quotes

Good afternoon.

I try to insert EndNote citations in the word, but when inserting that quote, it gives me an error of this kind {Connor 2006 # 55} and the number of the error varies depending on the quote I make, because errors with the number # 4 # 54 # 55 # 62.

Even in Word I have “Instant Formatting is On” turned on.

Does anyone know what this error will be?