I can't import reference in word docs

Hi all. I use Mac with End note x7 updated.

I can’t find a solution. 

If i try to import reference from word I can not find anything after filling in the search field.

If i try to insert the citation from endnote it appears always

“There are no references selected in the frontmost EndNote library”.

May you help me? Many thanks.

double post – http://community.thomsonreuters.com/t5/EndNote-How-To/Help-with-X7-and-Word-citations/m-p/135663#M25258