I have endnote 7 latest version on my computer and the app on my ipad. I recently noticed that ipad is not synchronising.
I log in to myendnote and can see all my references are there, but when I log into ipad app with same credentials I only find 34 references (should 500+).
I dont get any fault or error codes and am really at a loss what to do.
sidenote which may or not be related: when I go into account information in myendnoteweb.com it mentioend roaming access has expired and than continues to say: Receive a free subscription to my.endnote.com with advanced features for two years when you upgrade to the latest version of EndNote
But I have bought the latets version of endnote and it was working previously.