Problem sync function

Hi 

I keep getting the message attached and cannot sync my Endnote library

Can you help?

Michelle:)

It usually a password problem.  If it is still happening, I suggest you contact tech support 

www.endnote.com/support 

or call them 

Technical Support

1-800-336-4474 option 4 then 1 or

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US