Endnote library not syncing

Hello, my endnote library does not seem to be syncing for some reason. I am not getting an error but when I click the Sync now button after adding a new reference, this comes up
Sync Details

Last sync: Thursday, March 14, 2024 at 16:15:42 PM -0700

Sync status: There are changes that need to be received.

Error code: None

Error message: None

Local Library

Library name: My EndNote Library.enl

References: 184

Groups: 2

Group sets: 1

Tags: 0

Attachments: 115

Appreciate any help

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What version of Endnote and when did you last login to the endnote website from a browser? I think the sync function expires. My version of Endnote X9 stopped syncing.

1 Like