I get the following message when I try to connect:
Windows error: 12007. Message: “The server name or address could not be resolved”
This is a recent problem that I have (using EndNoteX4 for many years)
There might be something wrong or outdated with the Endnote PubMed connection file. Suggest you download and install a new PubMed connection file from the Endnote support site below:
Many thanks for your prompt reply.
I had tried that previously and I just tried it again now, but I stil get the same message.
Thanks again.
I’m unclear as to whether tech support is still provided for Endnote X4 users but suggest you contact them:
Technical support
For help using EndNote
Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)
+1-800-336-4474, press 4
Thank you.