Problems with ISI Web of knowledge and Reference Manager 11


I have installed the version 11 of Reference Manager, but I don´t know why I can´t do search with the option “internet search” in ISI Web. When I do a search, never appears any results (I always search authors that I know that they have several publications). But if I do my search via Pubmed I don´t have any problems.

Have I to configurate in a special form my Reference Manager?

How can solve this problem?

Thank you very much in advance.



I got the very same problem.

What is wrong?

Thank you very much in advance.