Citations are no longer recognized

EndNote EndNote General
1

Neither update citations nor unformat citations work in my Word document (Word for Mac; OS 13.3.1; Endnote 20.5). I have done this MANY times before . My Endnote library is open. The document hasn’t been saved in any other format. The citations still appear to be Endnote recognized, as they grey when selected. I get no error message - just nothing happens. Very frustrating as I have many citations and I need to add to them and then update them.

3

Thanks so much for the reply, and sorry for the very long delay - I’ve been overseas and ended up having hardly any internet access.

Anyway, I checked everything you said, and it all looks OK. When I look at the field info for a citation, I guess it looks right - below I’ve pasted an example.

But, I can’t convert to unformatted or do anything. I tried inserting a new citation in, and it can be formatted and unformatted, but none of the existing one can be even though they seem to look OK.

Any ideas?

{ADDIN EN.CITE Wu20142485(Wu and Hao 2014)2485248517Wu, B.Hao, W.Horizontal transfer and gene conversion as an important driving force in shaping the landscape of mitochondrial intronsGenes, Genomes, GeneticsGenes, Genomes, Genetics605-61242014Austen (Computer - Group I Introns)}

4

The field gets a bit processed if I have the curly brackets - the text inside the curly brackets actually looks like this:

ADDIN EN.CITE Wu20142485(Wu and Hao 2014)2485248517Wu, B.Hao, W.Horizontal transfer and gene conversion as an important driving force in shaping the landscape of mitochondrial intronsGenes, Genomes, GeneticsGenes, Genomes, Genetics605-61242014Austen (Computer - Group I Introns)

5

Oh, no it doesn’t - even that gets converted. Anyway, its a bunch of text separated by < and > symbols.

7

Good thought - I’m using Molecular Biology Evol, but I tried all the styles in my list and no difference.

I noticed that if I click the “edit and manage citations” button it says the document doesn’t contain any editable citations.

9

Thanks, yeah, I suppose I will have to try this. Many thanks for the suggestions and advice!