I know this problem has been addressed in other posts, but none of the solutions have worked for me. When I try to add the CWYW plug-in in Word (2013 64 bit running on Windows 8 64 bit), I get that it is “not a valid Office add-in.” I have tried downloading and installing the patch from Microsoft (vcredist_x64.exe) to no avail. I have also tried uninstalling/reinstalling Endnote X6 as well as registering it through command prompt. I can’t seem to find any other fixes. Any suggestions?
yes, I recommend you call tech support? they can walk you thru things to look at far better than we can.