Difficulty with ambiguous citations - formatting in word does not follow setting in Endnote

[delou]

Hi

This may have been answered already, but I could not find anything.

I have multiple citations from the same author, written in the same year.

I had trouble getting the letters (a, b, c etc) to be correctly ordered in text, but seem to have not resolved that issue.

One remains though:

In the ambiguous citation setting I selected 'add a letter after the year" and “letter format 200a, b”.

However, in my word document it still shows as Smith 2000a, Smith 2000b.

I have checked that the names in the references are identical - that does not seem to be the problem.

I know I could just hid the citation and manually add it in-text but I would rather know the ‘real’ solution.

Thanks

[delou]

I have exactly the same setting.

I had already copy/pasted the author name to make sure they were identical. Did it again, but still did not solve my problem.

However, I found thge solution: it’s because for the in-text citation I did not have the proper setting in the author name section. I needed to select ‘omit repeated authors’ - see attached.

Thanks for your help though