Endnote (downloaded from my university) 184.108.40.20600
MS Word / Office upgraded today: 16.12 (180410)
I have had to start re-using this Mac after a few months, and thus had several updates.
After updating Office, Sierra, and Endnote i was unable to open any of my libraries. Here’s what i have done:
- Moved my libraries into a separate folder. After each time Endnote crashes, it gives the option to NOT reopen windows, which i have selected.
- I cannot open the program to uninstall it, so I removed the app, as well as CWYW in word (removed from templates/tools and from library).
- No other versions of endnote on my computer.
- Restarted a few times.
- Reinstalled Endnote from my library (which is 8.0). But i cannot upgrade to 8.2 because … the program crashes. There is only one version of the application on my computer.
Endnote is my favourite program in the world when it works. At times like this when i am basically paralysed it is a nightmare,
any thoughts on next steps?