On my work computer I get a window that comes up that says “Endnote 8.0.0 (Bld 554) has encountered a problem and needs to close. We are sorry for the inconvenience”. This is a relatively new computer.
My home computer, I was trying to use Endnote and was getting an error about the Macro blocking being turned on. I reinstalled Endnote, and then I got the same error as I got at work. I ran the latest patch on the Endnote website, and I could open my libraries again, but the Macro blocking error came up again. I turned down the macro security as suggested. Imade sure the Endnote macros were loaded in the template.
Now I click on the toolbar buttons and nothing happens at all. There seems to be no communication between MS word and Endnote. This is particularly strange because it has worked fine for at least 4 years.